My recent piece in Gapers Block explores how the parent company of the recently-installed, error-prone Ventra fare payment system for Chicago's public transit has faced similar problems across the globe.
Granted, I will concede that each transit system I analyzed has their own contributing bureaucratic and database hurdles beyond anything Cubic is directly responsible for.
At the same time, you only have to read so many stories about double-charging bank and fare cards to detect a pattern.
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